361 Service Administrator Coordinator

West Texas Centers is searching for highly motivated individuals to perform Service Administrator Coordinator services to people served. Position Incentives include career ladder, Monday - Friday work schedules, and rewarding work environment. Comprehensive benefit package includes health plan, competitive salary, paid holidays, generous personal time off, employee assistance program, etc.

Salary: $21.84

Position Summary:
The Service Administrator Coordinator provides ongoing case management and coordination services to individuals with intellectual and developmental disabilities. This role assists individuals in accessing medical, social, vocational/educational, and other needed services, while advocating for their rights and supporting their long-term goals.

Key Responsibilities:

  • Develop and maintain long-term relationships with individuals and their families.
  • Facilitate and coordinate Service Planning/Interdisciplinary Team (IDT) meetings.
  • Coordinate and document the development of the individual's Person-Directed Plan (PDP) or Service Plan.
  • Monitor service implementation to ensure responsive and effective delivery.
  • Provide advocacy and support to individuals on assigned caseloads.
  • Authorize services and track progress across HCS, TxHmL, and General Revenue-funded programs.
  • Maintain HCS/TxHmL interest lists.
  • Serve as Permanency Planner, CRCG/ARD/SSLC liaison, and LIDDA's GR CFC program coordinator.
  • Complete extensive documentation and ensure compliance with agency policies.
  • Travel as needed; may require the use of a personal vehicle.

Qualifications:

  • Bachelor's degree in a human services-related field preferred.
  • Experience working with individuals with intellectual and developmental disabilities is highly desirable.
  • Strong organizational, communication, and documentation skills.
  • Ability to work independently, manage multiple priorities, and maintain professionalism.
  • Valid driver's license and reliable transportation required.