Residential Support Tech

The Residential Support Technician, (RST) typically works in a 4 bed HCS residential setting and Vo-Tech Center providing services to individuals with intellectual disabilities.  The RST may share responsibility with other staff or may work independently of other staff to provide daily supervision, care, and training of individuals in their care.  The RST provides residential services, day habilitation, and community supports in compliance with HHSC, HCS, TxHmL and Performance Contract Standards.  This position will be required to work rotating schedules and flexible hours.  The RST will directly report to the immediate supervisor. 

ESSENTIAL TASKS AND PURPOSES:

  • Personal care 
    • Will assist consumers with bathing, dressing, grooming, and toileting when needed. 
    • Will assist with lifting, repositioning, and transferring when needed. 
    • Will provide personal care/physical assistance in the least intrusive manner possible 
  • Behavior intervention, (carrying out behavior therapy programs, intervening to prevent injury to individual or  employees, etc.) 
    • Intervention is provided quickly and appropriately by utilizing coping techniques, including communication skills. 
    • Behavior therapy programs are carried out as written. 
  • Nutritional services. 
    • Sufficient staples and perishable food  items for a 7-day period are always on hand. 
    • Will assure that all food items are dated on day of purchase. 
    • All leftover foods are discarded after 3 days. 
    • Menus are followed (if applicable). 
    • Individuals are encouraged to follow ordered diets. 
    • Individuals are assisted as needed to prepare and serve meals. 
  • Documentation. 
    • Documentation will be legible, accurate, and completed in accordance with WTC policies and procedures. 
    • All documentation will be turned in no later than 24 hours of shift or scheduled work period. 
  • Training/active treatment, (following program plans (PDP's), training  programs, every day living skills, vocational skills, employment, special needs training, etc. 
    • Individual program plans (PDP's / I.P.'s) are followed as written. 
    • Assigned training occurs as written and planned. 
    • Appropriate leisure activities are provided as scheduled. 
  • Infection Control
    • Universal precautions are followed when   cleaning spills on floor/carpet, disposing of soiled linens, etc. 
  • Physical assistance. 
    • Individuals are physically assisted, as   needed (lifting, repositioning, transferring, etc.) 
    • Performs emergency health procedures as needed. 
  • Assist individuals served with managing their finances. 
    • Policies regarding personal funds are followed as written 
    • Money management training is provided as needed. 
    • Receipts must be turned in the same day the purchase is made. 
  • Transport individuals to and from employment and training activities, community activities, and other events as authorized. 
    • Transportation is provided in compliance with Center policy. 
    • Consumers will arrive ?on-time? to scheduled events. 
    • Will arrive to pick-up consumers at the scheduled time. 
  • Ensures consumer residence and vehicles are maintained in safe manner. 
    • All unsafe conditions are reported to proper personnel. 
    • Safety checklists are completed as assigned. 
    • Follow procedures for ensuring safety of individuals in emergencies. 
    • Client and staff injures are reported immediately to appropriate personnel. 
    • Residential or vehicle maintenance problems are reported to Residential Manager when problems arise. 
  • Housekeeping. 
    • Individuals are provided assistance with housekeeping tasks as needed. 
    • Will complete tasks that residents are unable to perform. 
  • Medication monitoring. 
    • Will provide medication monitoring assistance in compliance with WTC policies and procedures. 
    • Individuals are assisted with ordering medications as needed. 
    • Medications are properly counted and documented. 
    • Medication errors/refusals are reported to nurse immediately. 
  • Emergency Procedures. 
    • CPR and First Aid are administered properly when needed. 
  • Performs Other Duties as Assigned
ESSENTIAL WORK BEHAVIORS: 

All employees are expected to comply with all West Texas Centers (WTC) Policies and Procedures. This includes but is not limited to the following: 

  • WTC Code of Conduct Policy and reporting requirements
  • WTC Corporate Compliance Policy, related procedures and reporting requirements 
  • Abuse, Neglect & Exploitation Policy and reporting requirements 
  • Standards for Employees Policy 
  • Property and Equipment Policies and related procedures 

Staff will establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers, and visitors by demonstrating cooperative, courteous, and respectful behavior. Staff will adhere to rules outlined in Confidentiality Statement signed by employee and follow Information Services policy/ procedure guidelines related to security and accountability as a user of WTC network and software application technology. 

All team members will promote and ensures safety guidelines are followed for the work environment by maintaining clean, neat, organized and safe work areas. This includes but is not limited to the following: 

  • Safety concerns are reported to supervisor immediately upon discovery and/or corrected. 
  • Identifies and reports any unsafe factors in the environment. 
  • Reports and/or corrects safety hazards in the work area. 
  • Utilizes universal precautions when handling all blood and body fluids. 
  • Adheres to all standards, policies and procedures of infection control. 
  • Universal precautions are utilized in accordance to WTC policy and procedures. 

Team Members must have and maintain a driving record that is acceptable for insurability through the Center's insurance carrier.  Staff must maintain a safe, inspected and road-worthy vehicle and have a valid Texas Driver's License. Staff must notify supervisor immediately of any driving violations or citations received from law enforcement with no evidence of failure to report. Must meet the criteria that indicate a commitment to safe and responsible driving as defined by the Texas Risk Management Fund.